20170114 Battersea Reach pano - EHJ

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CRBA Limited Privacy Policy

At CRBA Limited (CRBA) we take the issue of data security seriously and we are committed to protecting and respecting your privacy. This policy explains when, why and what personal information we collect, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We may change this policy from time to time so please check this page from time to time to ensure that you’re happy with any changes. By using our website you accept the conditions set out in this privacy policy.

Any questions regarding this policy and our privacy practices should be sent by email to: committee @ thehouseboats.co.uk or by writing to us at the above address.

Who are we?
CRBA Limited is a private company limited by guarantee without share capital, registered in England and Wales with company number 10423287.

How do we collect information from you?
We obtain information about you when you provide us with documents and information which we use in support of members interests. We may also obtain information when you use our website or social media.

What type of information is collected from you?

The personal information we collect might include:

  • your contact details such as post and email addresses, telephone numbers;
    documents you have provided to us (such as those relating to your boat and the mooring); and
  • documents we have prepared internally that mention you including our own internal notes and assessments made through analysis of data provided by you and others.

Your choices
You have a choice about whether or not you wish to receive information from us.  If you do not want to receive communications from us please:

  • send an email to committee @ thehouseboats.co.uk; or
  • write to us at the above address

How you can access and update your information:
The accuracy of your information is important to us. You have the right to request a copy of the information we hold about you so that you can ensure its accuracy. You can request this by the following methods:

  • send an email to committee @ thehouseboats.co.uk; or
  • write to us at the above address

Security precautions in place to protect the loss misuse or alternation of your information:
When you give us personal information, we take steps to ensure that it is treated securely. Non-sensitive details (your email address etc.) are transmitted normally over the Internet and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Review of this policy:
We regularly review this policy. This policy was written in May 2018.